These Terms of Service ("Terms") govern your access to and use of the services provided by PANC PRODUCTIONS LLC ("we," "us," or "our"). By engaging our services, you agree to these Terms and any related Statement of Work, proposal, or project agreement.
1. Services and Payment
Scope of Services: We provide creative production services including, but not limited to, pre-production planning, filming, photography, post-production editing, and delivery of agreed media assets as described in a Statement of Work (SOW).
Payment Terms: Client agrees to pay for services as outlined in the SOW. Payments for monthly retainers or milestone-based projects are due according to agreed terms. Any third-party costs (e.g., location fees, talent, or licensing) are the sole responsibility of the client unless otherwise stated. Failure to make timely payments may result in suspension or termination of services.
2. Intellectual Property
Any concepts, strategies, reports, raw footage, edits, or creative content developed by us during the term of the agreement remain our intellectual property. The client is granted a license to use these materials in connection with their business. Client-provided materials (e.g., logos, branding, content) remain the property of the Client, and the Client warrants they have the right to use such materials.
3. Client Responsibilities
The Client agrees to provide all necessary access to information, personnel, locations, and approvals required to perform the services. The Client is responsible for the accuracy and legality of all provided materials and for approving deliverables in a timely manner. Delays on the Client's part may affect project timelines.
4. Confidentiality
Both parties agree to keep all non-public information, including business strategies, project data, and customer information, strictly confidential. This obligation of confidentiality shall survive the termination of any service agreement.
5. Termination
Either party may terminate the agreement with 30 days written notice. We may terminate or suspend your access to all or any part of our Services immediately in cases of non-payment or a material breach of these terms. Upon termination, the client is responsible for all fees accrued up to the termination date.
6. Disclaimer of Warranties
Our Services are provided "AS IS" and "AS AVAILABLE". PANC PRODUCTIONS LLC disclaims all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability and fitness for a particular purpose. We do not guarantee specific business outcomes, such as sales, reach, or return on investment, as these are subject to factors beyond our direct control.
7. Limitation of Liability
In no event will PANC PRODUCTIONS LLC, its suppliers, or licensors be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; or (iii) for interruption of use or loss or corruption of data. Our total liability shall not exceed the amount paid by the Client to us in the three (3) months prior to the claim.
8. Jurisdiction and Applicable Law
Except to the extent any applicable law provides otherwise, the Agreement and any access to or use of our Services will be governed by the laws of the state where PANC PRODUCTIONS LLC is registered.
9. Changes
PANC PRODUCTIONS LLC reserves the right, at our sole discretion, to modify or replace these Terms at any time. If we make material changes, we will provide at least 30 days' notice prior to any new terms taking effect. It is your responsibility to check this Agreement periodically for changes.